Getting Started 5 Onboarding for Beginners My Account Managing Projects Glossary Icon Glossary(Alphabetical order)
Conversation 6 Conversation Answer Suggestions Conversation Features Conversations Menu How to use Chat API Categorize Conversations
Skills 27 Skills Dashboard Skill Popup URL User Targeting for Skills Skill Editor Single Action Skills Node Integrate Node (Basic) Q&A Node Assign Value Node Add Condition Node Build a Form Node Skill Examples Connect to Slack Using Integration Node Skills Editor Tips Build a Form Node – Zapier Survey Result Zapier Integration
Miscellaneous 7 Automation 2.0 Capture Small Talk Capture – Map & Export Analytics Analytics Analytics from Customer Responses Customers Customers
Knowledge Base 30 Knowledge Base Agent Feedback Affect on Search Result View and Download Histories Synonym & Antonym Dictionary Customer Feedback Affect on Search Results Q&A Uploading Q&A Q&A Configuration Q&A Auto Generation Q&A Rating Q&A Variables Documents Documents Document Auto Hashtags Direct Answers from Document Search Training Document Search Setting Permissions for Documents (Per document or by folders) Q&A Candidates Unanswered Questions Similar Questions Source Connect HTML Documents Connect Google Drive Connect Microsoft OneDrive Connect SharePoint Connect Confluence
Settings 25 Chat Design Settings Security Settings Settings Agent Settings Message Settings General Natural Language Input Setting Android SDK Integration General Settings Variables Assign Variables to Variables List variables & File variables SDK Variables (System Variables) String Validation Variables Integration Slack Integration Azure Integration BambooHR Integration Facebook Messenger Integration JavaScript SDK Integration