Q&A Archives - Allganize

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Getting Started

5

Onboarding for Beginners
My Account
Managing Projects
Glossary
Icon Glossary(Alphabetical order)

Conversation

5

Conversation Answer Suggestions
Conversation Features
Conversations Menu
How to use Chat API
Categorize Conversations

Skills

21

Skills Dashboard
Skill Popup URL
User Targeting for Skills
Skill Editor
Node
Skill Examples

Miscellaneous

7

Automation 2.0
Capture
Small Talk
Capture – Map & Export
Analytics
- Analytics
- Analytics from Customer Responses
Customers
- Customers

Knowledge Base

27

Knowledge Base
Agent Feedback Affect on Search Result
View and Download Histories
Synonym & Antonym Dictionary
Customer Feedback Affect on Search Results
Q&A
Documents
Q&A Candidates
- Unanswered Questions
- Similar Questions
Source

Settings

25

Chat Design Settings
Security Settings
Settings
Agent Settings
Message Settings
General
- Natural Language Input Setting
- General Settings
Variables
Integration

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Uploading Q&A
Q&A Configuration
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Q&A Rating
Q&A Variables
Setting Up Q&A Chat
Multiple Q&A Questions
Auto Hashtags
Q&A Database
Q&A Permissions

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