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Getting Started

5
  • Onboarding for Beginners
  • My Account
  • Managing Projects
  • Glossary
  • Icon Glossary(Alphabetical order)

Conversation

5
  • Conversation Answer Suggestions
  • Conversation Features
  • Conversations Menu
  • How to use Chat API
  • Categorize Conversations

Skills

19
  • Skills Dashboard
  • Skill Popup URL
  • User Targeting for Skills
  • Skill Editor
  • Node
    • Integrate Node (Basic)
    • Assign Value Node
    • Add Condition Node
    • Build a Form Node
    • Contact Agent Node
    • Jump to Skill Node & Jump Point Node
    • Send a Message Node
    • Send Email Node
    • Integrate Node (Advanced)
    • Assign Value Node – General Operations
    • Resume Conversation Using Token
    • General LLM Node
    • Generative Answer Node
    • LLM Input Node
  • Skill Examples
    • Skills Editor Tips

Miscellaneous

4
  • AI Workflows
  • Analytics
    • Analytics
    • Analytics from Customer Responses
  • Customers
    • Customers

Knowledge Base

19
  • Synonym & Antonym Dictionary
  • Q&A
    • Uploading Q&A
    • Q&A Variables
    • Multiple Q&A Questions
    • Auto Hashtags
    • Q&A Database
    • Q&A Permissions
  • Documents
    • Document Auto Hashtags
    • Setting Permissions for Documents (Per document or by folders)
    • LLM Support in Documents
    • Giving Feedback on Answers
    • Retriever Performance
    • Classifying Error Messages When Uploading Documents
  • Source
    • Connect HTML Documents
    • Connect Google Drive
    • Connect Microsoft OneDrive
    • Connect SharePoint
    • Connect Confluence
    • Connect Snippets and Additional Sources

Settings

22
  • Chat Design Settings
  • Security Settings
  • Settings
  • Agent Settings
  • Message Settings
  • General
    • Natural Language Input Setting
    • General Settings
  • Variables
    • Assign Variables to Variables
    • List variables & File variables
    • SDK Variables (System Variables)
    • String Validation
    • Variables
    • Manage Blacklisted Customers
  • Integration
    • Slack Integration
    • Azure Integration
    • Facebook Messenger Integration
    • Android SDK Integration
    • Microsoft Teams Integration
    • Microsoft Active Directory Integration
    • LINE Messenger Integration
    • iOS SDK Integration
    • JavaScript SDK Integration (V2)
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LLM App Market

6
  • Prompt Management Settings
  • Single Action Apps
  • App Market (Admin View)
  • App Market (User View)
  • App Market Launcher Management
  • Agent Builder
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  • LLM Enabler Guide
  • Knowledge Base
  • Documents

Documents

  • Document Auto Hashtags
  • Setting Permissions for Documents (Per document or by folders)
  • LLM Support in Documents
  • Giving Feedback on Answers
  • Retriever Performance
  • Classifying Error Messages When Uploading Documents
 

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